Privacy Policy

1. Overview

CYC Motor Ltd (“CYC Motor,” “we,” “our,” or “us”) is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, products, and support channels, including SMS communication.

Using our services means you agree to the practices described here.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information

We may collect information you provide directly, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing details
  • Account information
  • Order and payment information processed through secure third-party systems

2.2. Technical Information

We collect non-personal data such as:

  • IP address
  • Device type
  • Browser information
  • Usage analytics

2.3. Phone Number & SMS

If you provide your phone number, you allow us to send:

  • Order notices
  • Service or support updates
  • Account-related alerts
  • Marketing SMS only if you opt in

3. How We Use Your Information

3.1. To Deliver Our Services

  • Processing orders
  • Coordinating shipment
  • Providing customer support
  • Sending confirmations and service updates

3.2. Communication

Your phone number may be used for:

  • Real-time order or support updates
  • Important notifications about your account or product
  • Optional promotional messages with your consent

3.3. Marketing Optional

You may receive updates about new products, announcements, or offers.

You can opt out at any time.

3.4. Security & Compliance

We may use your data for fraud prevention, internal auditing, or legal obligations.

4. SMS Consent & Opt-Out

By submitting your phone number, you confirm that:

  • You agree to receive SMS messages from CYC Motor
  • Message frequency may vary
  • Standard carrier rates may apply

To stop SMS messages at any time, reply STOP.

You may also contact our support team to update your communication preferences.

5. How We Share Information

We do not sell personal information.

We may share data with trusted partners who help us operate, including:

  • Payment gateways
  • Logistics and shipping providers
  • SMS delivery platforms
  • Customer support systems

All partners are required to handle information securely.

6. Data Retention

We keep your information only for as long as necessary for service delivery, compliance, and operational requirements.

7. Your Rights

Depending on your location, you may request:

  • Access to your data
  • Corrections
  • Deletion
  • Withdrawal of marketing consent

Contact us anytime for assistance.

8. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website.

9. Contact

For privacy-related questions or requests, reach us at: support@cycmotor.com

© 2026 CYC MOTOR. All rights reserved.